Returns & Exchanges

Our clothing website is committed to ensuring your complete satisfaction with your purchases. We understand that sometimes, despite our best efforts, a garment may not fit perfectly or meet your expectations. That's why we have a straightforward and customer-friendly returns and exchanges policy.

You have the option to return or exchange an item within 30 days of receiving it. To be eligible for a return or exchange, the clothing must be in its original, unworn, and unwashed condition. All tags, labels, and original packaging must be intact. This policy is in place to ensure that we can resell the item and maintain the quality and integrity of our inventory.

To initiate a return or exchange, simply log into your account on our website and follow the easy-to-use return/exchange process. You will need to provide details such as your order number and the reason for the return or exchange. Once your request is submitted, our customer service team will review it and provide you with further instructions. We may ask you to ship the item back to us at your own expense, unless the return is due to a defect or an error on our part. In such cases, we will cover the return shipping costs.

When we receive the returned item and verify that it meets our return criteria, we will process your refund or exchange promptly. For refunds, the amount will be credited back to the original payment method used for the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment processor. For exchanges, we will ship out the new item as soon as possible. If the item you want to exchange is out of stock, we will offer you an alternative or a refund.

We also offer exchanges for different sizes or colors of the same item. This is a convenient option if you love the style but need a different fit or hue. Our customer service team is available to assist you in finding the right size or color based on your preferences and our available inventory. We believe that our returns and exchanges policy is an important part of building a trusting relationship with our customers. We value your feedback and use it to improve our product offerings and sizing information. If we notice a recurring issue with a particular item or brand, we will take steps to address it and provide more accurate descriptions and sizing charts to help you make more informed purchasing decisions in the future.